2010 eGovernment Strategic Plan

Strategic_Plan

Start: 2010-01-01, End: 2012-12-30, Publication: 2010-08-19

Source: http://charmeck.org/mecklenburg/county/countymanagersoffice/egovernment/documents/egov%20docs/2010+egovernment+strategic+plan+final.pdf

The 2010 eGovernment Strategic Plan builds on the foundation established in previous plans by updating the vision, mission, and strategies for delivering services to customers.

Over 30 meetings were held with 100+ participants from all County agencies to identify business concerns, needs, and goals. As a result of these meetings, seven key areas of need and seven corresponding eGovernment strategies were identified to guide technology planning for the next three years.

Content

Visions

Missions

Values

1: Employee Mobility and Teleworking

2: Citizen Self-Service

3: Collaboration and Productivity

4: Business Intelligence and County Data

5: Communication, Public Involvement, and Social Networking

6: Reliability and Security of Technology

7: Funding and Governance of Resources