3: Collaboration and Productivity

Deploy technology that facilitates employee collaboration, increasing innovation and productivity.

Other Information:

New tools such as Microsoft SharePoint and GoToMeeting make it easier for employees to communicate and share information. This fosters an environment that is not only more effective but can save on costs as well. While the County has relied heavily on e-mail for routine tasks such as document sharing, future investments will focus on content collaboration applications. Many of these applications will also be developed to serve the rapidly growing mobile environment. - Enterprise instant messaging - Video conferencing and webcams - Use the web and social media to engage citizens - Addition of social media capabilities for MeckWeb Measures and Evaluation Activities: To have 84% or more of County employees satisfied with the technology necessary to perform their job Document leading practices, successes, and collaborative initiatives

Stakeholder(s):

• Empoyees of the City of Charlotte, North Carolina

Objective(s):

1

Content