6: Reliability and Security of Technology

Maintain a secure and reliable technology that supports business operations and service delivery.

Other Information:

County business operations are highly dependent on technology systems to deliver services. Therefore, it is imperative that the technology is highly available and reliable. This requires multiple layers of protection from unexpected disruptions and outages. It is mission-critical to develop processes and make the necessary investments to provide enhanced recovery and maintenance of County systems. Measures and Evaluation Activities: To have 84% or more of County employees satisfied with reliability of technology

Objective(s):

6.1: Fault Tolerant Hardware and Software

6.2: Disaster Recovery

6.3: Security and Management Capabilities

6.4: Data Center Needs

6.5: Desktop Software and Support

6.6: Security Monitoring and Management

6.7: Server Consolidation

Content