5: Communication, Public Involvement, and Social Networking

Expand communication and public engagement via the web, including use of social networking platforms.

Other Information:

A team conducted research of web strategies and tactics as a parallel project to the eGovernment Strategic Plan update. The team found that the County’s website is a great source for local government information, services, and applications, but it is not fully utilized. A comprehensive Web Strategic Plan is presented as part of the overall eGovernment Strategic Plan. The County also has a public involvement initiative underway, MeckConnect, that involves web related strategies and tactics to accomplish its objectives. Measures and evaluation activities To have 100% goal attainment on awareness of County services, goals, and results To have 80% citizen satisfaction with input opportunities Basic usage data (page views, unique visitors, and followers)

Objective(s):

5.1: Web Governance Structure

5.2: Website

5.3: Social Media

5.4: Web-Based Training

5.5: Languages Other Than English

Content