Documents/MSPB/3: Organizational Excellence/3.2: IT/Indicator:1

Indicator: 3.2.a

[Quantitative::Outcome]

Measurements in/of E-Filing - Support e-Government objectives by increasing appeals and pleadings filed electronically.

Relationships:

Type Actual Actual Actual Actual Target Actual Target
StartDate 2005-10-01 2006-10-01 2007-10-01 2008-10-01 2009-10-01 2009-10-01 2010-10-01
EndDate 2006-09-30 2007-09-30 2008-09-30 2009-09-30 2010-09-30 2010-09-30 2011-09-30
Percentage 29 39 40 43 40
Description New measure in FY 2007. 29% of initial appeals were filed electronically through e-Appeal (1763/5991). 37% of initial appeals were filed electronically (2,175/5,891). E-Appeal was selected as a finalist for the FY 2008 Web Managers Best Practice Award and listed as one of the 10 great .GOV websites by Government Computer News magazine. 39% of initial appeals were filed electronically (2,546/6,586), and 28% of pleadings were filed electronically (11,156/40,276). 40% or more of initial appeals are filed electronically and 28% or more of pleadings are submitted electronically. 43% of initial appeals were filed electronically (2,963/6,890), and 36% of pleadings were filed electronically (15,397/42,252). Redesigned the MSPB public website including the addition of multimedia links and electronic MAP evaluation form; upgraded the intranet portal to support personalizing employee home pages. The electronic case file processing pilot continues. 40% or greater of initial appeals are filed electronically and 30% or greater of pleadings are submitted electronically.