8: Framework

Build upon the CEOG framework to transform how government provides service to citizens.

Other Information:

Citizen Enabled Open Government (CEOG) is a framework that can be built upon to transform how government provides service to citizens. It gives citizens greater access to the data that underlie government's operations, thereby providing citizens the opportunity to gain a stronger voice in how those services are delivered. Fully implemented, CEOG can radically transform government operations. But to achieve transformation on the scale that CEOG suggests, it must be undertaken in incremental stages with the launch of pilot initiatives that test the viability of the underlying assumptions that support the framework. Initiatives like CEOG that strive for wide and deep transformations represent too great a risk to the continuity of government operations to be undertaken in one bold stroke. As this document demonstrates, there are a number of issues that must be taken into account in order make CEOG a reality.

Objective(s):

8.1: Policy and Human Capital

8.2: Staff Roles

8.3: Communities of Service and Life Cycle Events

8.4: Service Integration Model

8.5: Complexity

8.6: Best Practices

8.7: Virtual Government

8.8: Data Access

8.9: Partnerships

Content