Citizen Enabled Open Government (CEOG)
Start: 2011-04-29, Publication: 2011-05-28
Source: http://www.actgov.org/knowledgebank/whitepapers/Documents/Shared Interest Groups/Enterprise Architecture SIG/Citizen Enabled
Open Government - EA SIG - 04-2010.pdf
The following White Paper describes at the conceptual level a “Citizen Enabled Open Government” which is virtual, agile and
adaptive in responding to citizen needs. It describes how citizens will be able to use data to create blended suites of government
services to seamlessly navigate major “life cycle” events. This paper is not a prescriptive “how to” cookbook for achieving
that goal, but rather is intended to foster a dialogue within the service provider community regarding developing a common
vision of a collaborative path forward.
Name:Enterprise Architecture Shared Interest Group
In 1994 IAC introduced the concept of Shared Interest Groups (SIGs) to develop and maintain forums for the open exchange of
information among the IAC member companies, both within and among SIGs, the IAC membership and the government IT community.
Today there are eight SIGs including one on Enterprise Architecture. The Enterprise Architecture Shared Interest Group (EA
SIG) provides thought leadership, objective advice, constructive review and best practices supporting the use of Enterprise
Architecture (and related disciplines like SOA and CPIC) in Government.
- Communities of Service (COS): Communities of Service (COS) are organized to identify and provide suites of common, shared services. Government agencies
across federal, regional, state, tribal and local levels are collaborating to design and provide services required within
their communities. Increasingly, they will be joined by non-governmental agencies, the private sector and foreign governments.
The services they provide will be jointly defined, integrated, and held to common standards. This trend is already at work
in the health, financial, transportation, first-response and environmental sectors. As they demonstrate efficacy, COSs eventually
will organize around and improve all areas of government services and capabilities. Figure 2 depicts the potential types of
organizations that will provide functional services. In practice, this approach responds naturally and closely to the second
principle - Life Cycle Events. Ideally CEOG aims for “one click” service wherever achievable.