| Description |
New measure in FY 2007. |
Informal interviews with employees suggested a high level of satisfaction with HR programs; staffing actions handled by the
APHIS servicing personnel office met or exceeded governmentwide standards; hired a new HR Director and detailed an employee
to serve as the Acting EEO Director to replace the previous Director who transferred to another agency.
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Administered internal HR and EEO customer satisfaction surveys. Convened a team of employees to recommend changes to MSPB’s
hiring process and prepared a report containing a number of recommended initiatives for the Chairman’s review and comment.
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Feedback received from senior management concerned communication regarding the year-end procurement process, which will be
further addressed in FY 2010. The MSPB implemented a hiring makeover team to review hiring processes and procedures and make
recommendations on options to our hiring process with a goal of more timely, efficient hiring procedures. The team is currently
tracking the recruitment process from initial planning to onboard.
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Complete hiring makeover project and make changes to agency hiring program based on analysis of project results. |
We received provisional certification of our SES Performance Management Plan and our employees gave positive feedback on the
e-OPF program.
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Develop and implement an internal customer satisfaction survey for HR and EEO programs and services such as hiring, EEO programs
and services, employee benefits, and employee development. Establish a baseline customer satisfaction levels and set future
targets for improvement and use results to design future EEO programs, training, and events.
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