| Description |
Used customer feedback survey cards in hard copy reports and an online version for web-based users to help assess usefulness
and impact of studies; continued review of vacancy announcements including projected cost impacts; collected information about
use of MSPB study findings and recommendations as reports are referenced in policy papers, professional literature, legislation,
and the media.
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Evaluated the feedback provided by customers through both report feedback cards and web-based surveys concerning study reports
and the OPE newsletter; collected information concerning MSPB report findings and recommendations through references in the
professional literature, legislation, and the media which included a presentation on referencing MSPB reports at the Annual
Conference of the American Society for Public Administration.
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Tracked references to findings and recommendations in the policy, professional literature, legislation, and the media. Following
a 2006 Board decision and previous MSPB study reports, OPM strongly advised agencies against using the Outstanding Scholar
and Bilingual/Bicultural hiring authorities. Citing the COR report, OMB set new standards for training and development of
CORs. Following publication of two previous Board reports, OPM revised regulations regarding procedural and appeal rights
of individuals serving a probationary or trial period. Testified by invitation before the Senate Committee on Homeland Security
and Governmental Affairs Subcommittee on Oversight of Government Management, the Federal Workforce, and the District of Columbia
on recruiting and hiring the next generation of Federal employees.
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Tracked references to findings and recommendations in policy, professional literature, legislation, and the media. Following
numerous MSPB studies that advocate better applicant recruitment, assessment, and communication, OPM included many of MSPB’s
recommendations in its end-to-end hiring process as well as instructions to agencies on how to improve job announcements and
hiring processes. Following the release of two employee engagement studies, numerous requests were received for more information
about engagement from Federal agencies, Congress, oversight agencies such as OMB and GAO, goodgovernment groups, and the media.
Testified by invitation before the House Armed Services Readiness Subcommittee about government hiring practices and before
the Defense Business Board about pay for performance. Findings and recommendations of studies were highlighted by numerous
media outlets, including the Washington Post, Federal Times, Government Executive, Federal News Radio, and others.
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Continue to track and evaluate mechanisms for measuring the impact of studies and newsletters. |
Performance goal met - MSPB completed four editions of the Issues of Merit newsletter and has begun posting revolving content
to the studies webpage. Numerous longstanding MSPB policy recommendations were enacted in the President’s 2010 hiring reform
initiative, introduced through the Presidential Memorandum—Improving the Federal Recruitment and Hiring Process. These recommendations
include making the application process less complex; improving communication with applicants; improving the quality of job
announcements; improving the validity and reliability of applicant assessment tools; educating and involving selecting officials
more in the recruitment and selection process; and replacing the rule of three with category rating. MSPB reports have been
referenced in numerous print and online sources, including The Washington Post, Government Executive Magazine, Federal Computer
Weekly, Federal Times, IPMA’s HR News, FEDManager, FedWeek, and the Federal Daily newsletter. Interviews of MSPB staff have
also been conducted on Federal News Radio, Open Government Radio, and News Channel 8. Research has been cited by external
stakeholders such as National Treasury Employees Union (NTEU) and National Federation of Federal Employees (NFFE), and cited
in Congressional testimony. We provided presentations and other consultations to Federal agencies to improve their human resources
practices, and met or worked with academia and public policy groups such as the Partnership for Public Service, National Academy
of Public Administration (NAPA), National Association of School of Public Affairs and Administration (NASPAA), and various
colleges and universities. Study reports and newsletters continue to be actively sought by our stakeholders as evidenced by
over 105,500 accesses to eighty-five study reports, and over 19,000 accesses to fifty-eight different editions of the newsletter.
Reviewed measures of studies impact in conjunction with developing the new strategic plan.
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Continue to track and evaluate mechanisms for measuring the impact of studies and newsletters. Pilot the use of revolving
content on the studies web page to improve outreach efforts.
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