Table of Content

• Visions
• Vision [1]


• Missions
• Mission [1]


• Values


• Goals
• 1: Decision Framework
• 1
• 2: Information Users & Usage
• 1
• 3: Information User Needs
• 1
• 4: Future Information Use
• 1
• 5: Mission
• 1
• 6: IT Technical Support
• 1
• 7: IT Decision Making
• 1
• 8: Friction
• 1
• 9: Technology Supply
• 1
• 10: IT Goals & Strategies
• 10.1: Productivity
• 10.2: Cost Reduction
• 10.3: Satisfaction
• 10.3.1: Market Segmentation
• 10.3.1.1: Worker Profiles
• 10.3.1.2: Targeting & Marketing
• 10.4: Problems & Opportunities