2: Information Users & Usage

Understand Evolving Information Users and Usage

Other Information:

A new generation is entering the U.S. workforce: millennials (defined as the 80 million young adults born between 1976 and 2001). By 2014, 36% of the U.S. workforce will be comprised of millennials; by 2020, millennials will comprise 46% of all U.S. workers. These workers are bringing different expectations about work/life balance into the workplace. Companies need to take advantage of the facile use of technology these workers bring to the office by focusing on how people are getting work done, not just what devices they are using. Companies need to think hard about how to use technology to enable organization around work; rather than organizing work around technology. Keep in mind that the millennial expectation is also a mindset around the use of technology and information; not merely defined or confined by and to this age group.

Stakeholder(s):

• Information Users

Objective(s):

1

Content