8: Friction
Eliminate Friction Other Information:
Wherever and whenever possible eliminate friction from connecting with others and sharing ideas. Create an enterprise scavenger
hunt to identify and eliminate computerbased interfaces that force users to sit at a desk to input information, firewalls
that limit or block data flows across supply chains, or poor integration with other systems and tools, requiring repeated
data re-entry. Experiment with an enterprise APP Store enabling employees to "find" business applications at a well-known
and trusted place.
Objective(s):
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