3: Advance Performance

Advance the FTC's performance through organizational, individual, and management excellence.

Other Information:

The FTC recognizes that a strong foundation of organizational, individual, and management excellence is a driver of mission success. Goal 3 embodies cross-cutting, ongoing efforts to advance mission performance and enable Goal 1 and Goal 2 to focus on protecting consumers and maintaining competition. Collaborative in nature, this goal captures shared responsibility for agency excellence on behalf of all who rely on the FTC to be an effective guardian of informed consumer choice and free and open markets. The four objectives supporting this goal align with four key functional areas: human resources, infrastructure and security, information resources, and finance and acquisition. In carrying out our strategies, we will undertake a range of efforts— from managing employees effectively to exercising responsible stewardship of taxpayer dollars. Work in these areas is intended to foster a culture of leadership and accountability and to create conditions that enable decision making while establishing a framework of planning, administration, and management. At the individual level, all employees are expected to assume leadership roles in their areas of responsibility by exhibiting a willingness to develop and coach others, a commitment to teamwork and collaboration, and a drive to meet challenges with innovation and urgency. Collectively, these efforts lay the groundwork for achieving organizational, individual, and management excellence.

Objective(s):

3.1: Human Resources

Strategy 3.1.1: Recruitment, Development & Retention

Strategy 3.1.2: Integrated Workforce Plan

Strategy 3.1.3: Culture & Accountability

Strategy 3.1.4: Employee Survey

Strategy 3.1.5: Training & Outreach

Strategy 3.1.6: Knowledge & Skills

Program Evaluation 3.1.1: Human Capital Policies, Programs & Processes

Program Evaluation 3.1.2: Programs & Processes

3.2: Infrastructure & Security

Strategy 3.2.1: COOP

Strategy 3.2.2: Best Practices

Strategy 3.2.3: Space Usage

Strategy 3.2.4: Technology

Strategy 3.2.5: Network Auditing & Monitoring

Strategy 3.2.6: Network Vulnerabilities

Strategy 3.2.7: Security Training & Outreach

Strategy 3.2.8: Resource Materials

Program Evaluation 3.2.1: COOP Funding & Staffing

Program Evaluation 3.2.2: Tenant Surveys

Program Evaluation 3.2.3: Space Utilization

3.3: IRM

Strategy 3.3.1: Records Schedule

Strategy 3.3.2: EDMS

Strategy 3.3.3: Business Process Improvements

Strategy 3.3.4: Policies & Procedures

Strategy 3.3.5: Training & Outreach

Program Evaluation 3.3.1: E-File Structures

Program Evaluation 3.3.2: Sensitive E-Files

Program Evaluation 3.3.3: Training

3.4: Financial & Acquisition Management

Strategy 3.4.1: Financial System Integration

Strategy 3.4.2: Strategic Alignment

Strategy 3.4.3: Internal Controls

Strategy 3.4.4: Business Solutions

Strategy 3.4.5: Audits & Investigations

Program Evaluation 3.4.1: Administrative & Programmatic Operations

Program Evaluation 3.4.2: Acquisition Procedures

Program Evaluation 3.4.3: Financial & Feeder Systems

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