Table of Content

• Visions
• Vision [1]


• Missions
• Mission [1]


• Values
• Value [1] Equal Justice Under the Law
• Value [2] Commitment to Excellence
• Value [3] Honesty and Integrity
• Value [4] Teamwork


• Goals
• 1: Timely Adjudication
• 1.1: Specified Time Frames
• 1.2: Caseload Management
• 1.3: Pro Bono Representation
• 2: Professional Services
• 2.1: Customer Service Culture
• 2.2: Information and Services
• 3: Electronic Filing
• 3.1: Digital Audio Recording
• 3.2: Immigration Review and Information Exchange System
• 4: Skilled Workforce
• 4.1: Integrity and Accountability
• 4.2: Human Capital