Table of Content

• Visions
• Vision [1]


• Missions
• Mission [1]


• Values
• Value [1] Customer Value
• Value [2] Technology, Agility, and Innovation
• Value [3] Change
• Value [4] Information
• Value [5] Excellence
• Value [6] Workforce
• Value [7] Strategic Alignment
• Value [8] Compliance
• Value [9] Continuous Improvement
• Value [10] Fiscal Responsibility
• Value [11] Accountability


• Goals
• 1: Customer Service
• 1.1: User Requirements
• 1.2: Product and Service Usage
• 1.3: Customer Satisfaction
• 2: Information Awareness and Discovery
• 2.1: Information Infrastructure
• 2.2: Collaborative Tools and Resources
• 3: Information Access, Security, and Integrity
• 3.1: User Access
• 3.2: Portals
• 4: Information Resources
• 4.1: Global Information Access
• 4.2: International Coverage
• 5: Corporate Culture
• 5.1: Resilience
• 5.2: Processes, Products, and Services
• 6: Resource Management
• 6.1: ROI
• 7: Workforce
• 7.1: Personnel Planning, Development & Performance
• 8: Work Environment
• 8.1: Equal Employment, Health, Safety, and Security