Documents/AFRH/2: Exceptional Service/ES1: Resident Focus and Service

ES1: Resident Focus and Service

Craft a resident-focused environment with service measurements.

Other Information:

Key ActionES1-a Provide support for the convenient delivery of quality, resident-centric servicesand programs.ES1-b Promote resident-focused marketing messages.ES1-c Foster an environment that is responsive to resident needs.ES1-d Showcase our nation’s military heritage in the campus environment.

Indicator(s):