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| Documents/AFRH/2: Exceptional Service/ES1: Resident Focus and Service |
ES1: Resident Focus and Service Craft a resident-focused environment with service measurements. Other Information: Key ActionES1-a Provide support for the convenient delivery of quality, resident-centric servicesand programs.ES1-b Promote resident-focused marketing messages.ES1-c Foster an environment that is responsive to resident needs.ES1-d Showcase our nation’s military heritage in the campus environment. Indicator(s):
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