Table of Content

• Visions
• Vision [1]


• Missions
• Mission [1]


• Values
• Value [1] Establish Accountability
• Value [2] Honor Heritage
• Value [3] Inspire Excellence
• Value [4] Maintain Integrity
• Value [5] Maximize Workforce
• Value [6] Serve Customers


• Goals
• 1: Culture of Integrity
• CI1: Teamwork and Cooperation
• CI2: Workforce Motivation and Engagement
• 2: Exceptional Service
• ES1: Resident Focus and Service
• ES2: Customer Satisfaction
• ES3: Resident Vitality and Independence
• 3: Financial Growth
• FG1: Revenue
• FG2: Cost
• FG3: Fiscal Management
• FG4: Operating Model
• 4: Improved Processes
• IP1: Simplification and Standardization
• IP2: Technology
• IP3: Communications
• 5: Learning & Growth
• LG1
• LG2: Workforce Talent
• LG3: Professional Development