Documents/LCSR

Leadership in Customer Service Report: Creating Shared Responsibility for Better Outcomes

Strategic_Plan

Publication: 2010-02-08

Source: http://www.accenture.com/NR/rdonlyres/14E4340B-4D2B-4147-9291-8FA94D8218E7/0/LCS08Report012109.pdf

Submitter:

Name:Arthur Colman (www.drybridge.com)

Email:colman@drybridge.com

Organization:

Name:Leadership in Customer Service Report: Creating Shared Responsibility for Better Outcomes

Acronym:LCSR

Content
Visions
Missions
Values
1: Service Differentiation
2: Citizen Engagement
3: Cross-Cutting Efforts
4: Transparency and Accessibility