Action 04: Support
Cabinet Office will support improved digital capability across departments Other Information:
* Service Managers will be offered an extensive programme of training and support, run by Government Digital Service from
summer 2013 * senior officials across all departments will be offered training to highlight the strategic opportunities offered
by digital from summer 2013 * the revised Graduate Fast Stream programme will look for placement opportunities with a digital
delivery service * digital skills development across all grades will be a priority in the Civil Service Capabilities Plan,
likely to be published in November 2012, supported by Civil Service Learning
Stakeholder(s):
- UK Cabinet Office
- Government Digital Service: Government Digital Service will: * increase support to departments' transactional service redesign projects * help departments
to improve their digital capability, including providing guidance on request about effective approaches to recruiting digital
specialists * develop extensive bespoke training and support for Service Managers * work with Civil Service Learning to develop
digital awareness training for civil servants Government Digital Service is already working with departments to support 7
transformational service redesign projects. This support will continue, and be extended. Annex 2 describes the support that
is available. To complement this internal development, approaches to recruitment will need to be adapted to attract staff
with appropriate skills from outside government. Departments will also provide opportunities for existing staff to develop
the required digital skills.
- UK Government Departments: All departments should ensure that they have appropriate in-house specialist digital capability, including the management
of their portfolio of digital services. This capability will vary in size and skill-sets depending on the balance of information
and services the department is responsible for. It will typically include specialist digital skills in digital service design,
development, analytics, digital strategy, online publishing and product management. Departments with lower volumes of transactions
could share specialist digital resources.
- Senior Civil Servants: Specialist training and support for Senior Civil Servants -- Government Digital Service will help Civil Service Learning to
develop training for Senior Civil Servants to raise their awareness of the opportunities offered by digital to improve a wide
range of policy outcomes.
- Future Leaders: Fast Stream and Future Leaders -- Digital skills and leadership will be incorporated into the new government-wide approach
to active corporate management of current and future leadership from Fast Stream through to future Permanent Secretaries (set
out in the Civil Service Reform Plan). Where possible Fast Stream entrants should spend one of their six month placements
during their first two years in a digital role. The new Future Leaders Scheme will aim to give middle managers operational
management experience in a digitally delivered service area as part of overall career planning.
- UK Civil Service: The wider civil service -- General digital training activity across the wider civil service will be included in the government's
capability building programme, led by Civil Service Learning. Departments will ensure appropriate levels of digital skills
are part of core competencies, performance and objective-setting frameworks at all levels.
Indicator(s):
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