Government Digital Strategy
Start: 2012-11-19, Publication: 2012-11-24
This strategy contains 14 actions the government will take to become digital by default. Digital by default means digital
services which are so straightforward and convenient that all those who can use digital services will choose to do so, while
those who can't are not excluded.
This follows the Civil Service Reform Plan by developing services that: * allow straightforward access to information and
services in times and in ways that are convenient to the users rather than the providers * are more efficient and cost-effective
to develop and run If we successfully transform our services so they are digital by default, we can earn a reputation for
offering high-quality, responsive, convenient and up-to-date services.
Name:UK Cabinet Office
About the Cabinet Office -- The Cabinet Office sits at the very centre of government, with an overarching purpose of making
government work better. We support the Prime Minister and the Cabinet, helping to ensure effective development, coordination
and implementation of policy and operations across all government departments. We also lead work to ensure the Civil Service
provides the most effective and efficient support to Government to help it meet its objectives.
- Martha Lane Fox: We made this commitment in response to the review of Government Online ‘Directgov 2010 and Beyond: Revolution not Evolution'
carried out by Martha Lane Fox as UK Digital Champion in 2010.
- Francis Maude: In his foreword to the Civil Service Reform Plan, Minister for the Cabinet Office Francis Maude said: "Central Government
where possible must become a digital organisation. These days the best service organisations deliver online everything that
can be delivered online. This cuts their costs dramatically and allows access to information and services at times and in
ways convenient to the users rather than the providers".
- Government Digital Service: The Government Digital Service is a new team within Cabinet Office tasked with transforming government digital services. --
The Government Digital Service will implement this strategy, supported by the Digital Leaders' network of senior civil servants,
the Digital Advisory Board and the Government Communication Network.
- Digital Leaders Network: A new Digital Leaders Network was established in early 2012 to drive forward the digital agenda across government. The network
is run by the Government Digital Service and is made up of a departmental Digital Leader from each main government department,
plus Digital Leaders from each of the Devolved Administrations. A draft job description was reviewed at the Digital Leaders
meeting on 27 March 2012. It was amended following the meeting to include a specific job description to reflect the slightly
different role of the Devolved Administration members.
- Digital Advisory Board: http://digital.cabinetoffice.gov.uk/2012/04/25/introducing-the-digital-advisory-board/
- Government Communication Network: The Government Communication Network (GCN) is made up of members from across Departments and arms-length bodies (ALBs) in
all areas of the United Kingdom. GCN members deliver effective communication programmes in the most transparent, accountable
and responsible way.
- UK Government Departments: Each government department will prepare and publish its own departmental digital strategy. These documents will explain how
departments will make their services digital by default in ways that work for their users. These strategies will be published
by the end of 2012, in time to influence departments' 2013/14 planning process. They will set the framework for service transformation
over the lifetime of the next spending review.
- Government Digital Service Transformation Team: The transformation team works with departments, agencies, non-departmental public bodies and arms length bodies on their digital
transformation projects. It helps establish what departments do, who departments do it for, legacy challenges, in-house digital
capability, and savings opportunities from channel shift and technology replacement. It supports them using either a co-delivery
or consultancy model. The main objective is to provide user-focused, cost effective and maintainable digital services.