S 2.1.1: E-Mail Address

Create an e-mail address for customers to report feedback.

Other Information:

Create an e-mail address specifically for customers to report feedback on the ease of use of the system, ideas for improvement to the process, and the level of customer service provided by TTB employees using Permits Online. (Complete by March 31, 2012)

Stakeholder(s):

• Customers


• TTB Employees

Indicator(s):

Indicator:1

Content