S 2.2.7: Recommendations

Provide biennial recommendations based on customer feedback.

Other Information:

Provide biennial recommendations, based on customer feedback, to the Permits Online software vendor regarding potential software improvements or design enhancements to the commercial off-the-shelf product that serves as the platform for Permits Online in order to improve the overall customer experience and system efficiency. (Complete by September 30, 2012)

Stakeholder(s):

• Customers


• Permits Online Software Vendor

Indicator(s):

Indicator:1

Content