S 2.2.4: Refresher Training

Provide refresher training on the internal and external Permits Online interfaces.

Other Information:

Provide refresher training for TTB customer service representatives on the internal and external Permits Online interfaces to ensure TTB employees are knowledgeable and up-to-date on system functionality and able to meet customer needs. (Ongoing as system releases are deployed)

Stakeholder(s):

• TTB Customer Service Representatives


• TTB Employees

Indicator(s):

Indicator:1

Content