Documents/TGFP/2: Critical Success Factors/2.3.3: Citizen Empowerment

2.3.3: Citizen Empowerment

Engage citizens directly in service design and delivery.

Other Information:

Citizen empowerment: we engage citizens directly in service design and delivery, and provide them with technology tools that enable them to create public value themselves.

Stakeholder(s):

  • Citizens

Indicator(s):