Documents/TGFP/1: Guiding Principles/1.3: Citizen Service Transformation

1.3: Citizen Service Transformation

Citizen Service transformation is done with citizens, not to them · Engage citizens directly in service design and delivery · Give citizens the technology tools that enable them to create public value themselves · Give citizens ownership and control of their personal data - and make all non-personal government data freely open for reuse and innovation by citizens and third parties

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