Component 1: Guiding Principles

Set out the guiding principles that must be used by any Transformational Government program.

Other Information:

The TGF Guiding Principles are set out below, and must be used by any Transformational Government program conforming to the TGF.

Objective(s):

1.1: Understanding of Customers

1.2: Customer Needs

1.3: Citizen Service Transformation

1.4: Market Growth

1.5: Critical Success Factors

Content