3.vi: Infrastructure
[Provide] physical assets that allow the agency to fully perform its work [with respect to] access to information. Other Information:
In an age of technology the benefits of systems in handling information is undisputed, as they allow for central access, easy
backup, central distribution of information, easy record-keeping, easy cost tracking and budgetary allocation, as well as
better customer trait identification. They also decrease the chances of losing information and help balance the risk of human
mistakes or negligence. They provide space for effective planning, which helps minimize other problems by allowing public
officials to think ahead about how to address access to information challenges and allow for changes to be made in order to
improve record management. Infrastructure represents other physical assets that allow the agency to fully perform its work,
which in terms of access to information, demands physical space for receiving and responding to requests, record keeping facilities,
archives, equipment, etc.
Indicator(s):
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