1.4: Insights

Mine community content to extract insights to enhance the business.

Other Information:

This is a natural and valuable extension to Step 2, but there is no need to rush into it. Data mining is still an emerging art, and while there are powerful tools for driving the analytics, the business side of the house needs to catch up in terms of organizing the deep dives and staging the results to support future action.

Indicator(s):

Indicator:1

Content