GW I.E: Citizen-Centricity
Continue to reduce the distance between citizens (the parties) and NMB service providers, as directed by the President’s Management
Agenda.
Other Information:
Strategy 1: The agency’s web site has become a focus of information and services to the parties and the public. The Board
will conduct ongoing reviews to assure that mission delivery remains in line with the President’s management agenda. Strategy
2: The agency will continue to expand accessibility to the disabled and non-English speaking citizens.
Indicator(s):
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