1.3: ADR
Make effective use of alternative methods of dispute resolution. Other Information:
Summary of results for Performance Goal 1.3: This Performance Goal was MET. The settlement rate of initial appeals that were
not dismissed was 62%, which exceeded the performance target of 50%. The methods for measuring success of the PFR settlement
program were found to be inconsistently applied in FY 2010. Therefore, we do not have a valid and accurate measure for the
success rate of the program. The number of cases mediated in FY 2010 was 273, far exceeding the performance target of 101
cases. The success rate for the MAP was 62 percent exceeding the performance target of 50%. Although recent settlement rates
for initial appeals have been higher than the target of 50%, we will retain this target level for FY 2011 because it is reasonable
and achievable without inappropriately emphasizing settlement as a method of resolving cases. During FY 2011, we will review
and refine measures of success and impact of the PFR settlement program. The MAP has become an established option for resolving
select cases brought to the MSPB. Therefore, the MSPB will no longer set targets for the number of cases mediated, but will
retain a target success rate for the MAP at 50% or better.
Indicator(s):
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