1.2: Timeliness
Issue timely decisions. Other Information:
Summary of results for Performance Goal 1.2: This Performance Goal was MET. Of the five measures of adjudication timeliness,
two met, two exceeded, and one failed to meet the targets. The average case processing time for initial decisions was 89 days,
slightly faster than the target of 90 days. The proportion of initial appeals that were decided within 110 days was 72%, which
exceeded the target by 44%. The average processing time for PFRs was 134 days, or slightly over 10% faster than the target
of 150 days. The proportion of PFRs closed within 110 days was 42%, which was 16% short of the target of 50%. The average
case processing time for petitions for enforcement was 180 days, 10% faster than the target of 200 days. Overall processing
time for PFRs slowed in FY 2010. Three factors contributed to this result. Conservative hiring decisions in FY 2009 led to
a higher than average number of vacancies among the attorneys who process PFRs and draft PFR decisions for the Board members.
Several of the attorneys who process PFRs were also assigned to the offices of new Board members, further reducing the number
of attorneys available to draft decisions for the Board members. The arrival of two new Board members also increased Board
membership to its authorized level of three Board members. PFR processing time normally increases when cases are reviewed
by three rather than two Board members. In addition, temporary increases in processing time also occurs as MSPB attorneys
adapt to the style and priorities of new Board members, and the new Board members gain experience with MSPB procedures and
processes. Resolution of these issues will continue through FY 2011. During this process, we are committed to maintaining
the target for average processing time for PFRs at 150 days or less. However, because the inventory of PFRs is larger, the
target for percent of PFRs closed within time standards has been adjusted to 50% or more PFRs closed within 150 days. The
FY 2011 timeliness targets for initial appeals and petitions for enforcement at headquarters will remain at FY 2010 levels.
Indicator(s):
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