Task 1.8: Readiness Checklist
Create a change readiness evaluation checklist to assess your organization's readiness to transition from today's environment
to a shared services solution.
Other Information:
Research and document the answers to checklist questions such as the following: Does a sponsor or champion exist on the
business side who is willing to lead the transition? What is their level of involvement and commitment? * Are there multiple
user groups or business areas impacted by the transition? * Is the organization ready to give up the "we are unique" point
of view? * Is there agency leadership to push organization sub-units to get onboard? * Have users been involved in considering
the change? * Have specific resistance issues and concerns been documented? * Do technical resources exist to plan and execute
the transition; and if not, how can they be obtained? * What are the annual costs for each function being considered (e.g.,
per person, per transaction or fixed fee)? * Has funding been committed (or is it available) to cover the transition costs?
* What is required of the vendor or third party to ensure a successful transition to the shared service? * Does a strategic
communication plan exist to ensure that participants and other stakeholders are engaged in the process?
Indicator(s):
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