Task 1.4: Cost Estimation
Estimate the costs to provide the existing service internally (Figure 5) for the selected legacy functions or services. Other Information:
Cost savings will be a significant driver, but not the only factor, in the decision to transition to a shared service. Other
factors that may be considered include quality of service, redirection of resources to core mission activities, enabling additional
functionality and capabilities, more efficient processes, and improvement to management information and decision-making capabilities.
If actual data is not available, the best possible estimates should be used. This step should take days or weeks, at most,
to complete. Both IT and agency business unit costs should be included. This is especially important for candidate legacy
services that currently do not employ technology automation. Include the human resources costs (e.g., for Federalemployees
and contractors) that exist in both the business and IT organizations.
Indicator(s):
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