7.1: R&D Stations and T&D Centers

Increase the use of applications and tools developed by Forest Service R&D stations and T&D centers.

Other Information:

a. Performance Measure: Customer satisfaction with R&D products and services.2005 Baseline: American Customer Satisfaction Index (ACSI) 4 score of 72; 2012 Target: ACSI score of 75. b. Performance Measure: Number of patent applications filed, based on station and center discoveries, developments, and applications. 2005 Baseline: 10 applications; 2012 Target: 13 applications. Means and Strategies for Accomplishing Goal 7: • Develop and make available cost-effective methods for transferring scientific information, technologies, methods, and applications.• Provide information and science-based tools that are used by managers and policymakers. • Develop and implement effective processes for engaging users in all phases of R&D study development.• Develop and deploy analysis and decision-support systems.• Develop tools for evaluating the efficiency and effectiveness of alternative management practices.• Ensure that current resource information is available to address the strategic, tactical, and operational business requirements of the agency.

Indicator(s):

Indicator:1

Content