2.4.1: Records Management Program

Continue to be a leader in the management of electronic records.

Other Information:

The visibility of the Records Management Program in the Department has risen dramatically in recent years. A vibrant Records Liaison Program that includes all bureaus and overseas posts is in place. A dynamic intranet website that is easy to use walks Department personnel through the steps of effective records management. Records Management training courses are now available at the Department’s Foreign Service Institute including a new Files and Records Management Distance Learning course in which over 700 Department employees have enrolled to date. These efforts have dramatically increased records management awareness throughout the Department. In addition, the Department continues to be a leader in the management of electronic records by achieving 100% compliance with the requirement to identify and schedule all electronic records by the end of FY ’09 and incorporating records management functionality requirements into its annual CPIC rating process for electronic information systems. Additionally, the Department’s new messaging and archiving system, SMART, captures e-mail and other documentation thus enriching the historical record. For more information on the Department’s Records Management Program, visit: http://www.state.gov/documents/organization/136600.pdf

Stakeholder(s):

• Records Management Program


• Foreign Service Institute

Indicator(s):

Indicator:1

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