7.2.2: American Citizen Services

Assist Americans who reside overseas and who travel abroad.

Other Information:

Assisting approximately four million Americans who reside overseas and nearly 60 million who travel abroad remains a top priority. Though consular work is punctuated by extraordinary acts to help U.S. citizens during times of crisis or urgent need, it is built upon a foundation of services provided to an American public that increasingly lives, works, and learns in the global community. We will continue to improve the quality of and access to reliable information for travelers through our consular information program and our Web site, travel.state.gov. We also have toll-free call centers to answer questions about the full range of consular services. Encouraging more Americans to use our expanded Internet-based Registration System is a major objective. We rely upon this tool to communicate directly with Americans abroad during crises, whether they stem from natural disasters, civil unrest, or terrorist attacks. During such crises, including evacuations, the Department takes all requisite steps to protect and assist Americans. The Department will also fully implement the Hague Convention on Intercountry Adoption, and work tirelessly to prevent and resolve cases of international parental child abduction.

Stakeholder(s):

• American Citizens Resing Overseas


• American Citizens Travelling Abroad

Indicator(s):

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