7.8: Administrative Services
Provide premier administrative and information support services to further U.S. Government foreign policy and foreign assistance
goals by continually improving customer assistance and satisfaction.
Other Information:
The Department and USAID will provide premier administrative and information support services to further U.S. Government foreign
policy and foreign assistance goals by continually improving customer assistance and satisfaction. Overseas, the Department
and USAID intend to merge selected administrative support functions. Domestically, the Department has begun to re-engineer
and consolidate administrative functions into service centers that will each provide specialized support to several bureaus,
thus improving service delivery and making better use of resources. We will rely on performance metrics, adoption of best
practices, competitive sourcing, and transparency to ensure the success of these customer-oriented service centers. The Department
and USAID are developing joint systems that will improve various administrative functions, including assistance grants. In
addition, the Department and USAID will continue to provide opportunities for small businesses, including minority-owned institutions,
to increase their participation in competitively sourced activities. We will also participate in developing policies and practices
to implement the “Information Sharing Environment,” a government-wide effort to share terrorism information across U.S. federal,
state, local, tribal, and foreign governments.
Indicator(s):
|
