SERVICE 1: DIRECTIVES PORTAL

IMPROVING THE USABILITY OF THE DEPARTMENTAL DIRECTIVES PORTAL

Other Information:

Overview: The Directives Portal stores, provides access to, and organizes Department of Energy directives. These documents outline the policies, requirements, and best practices to be used by federal and contractor personnel for the Department. Key Customer Groups: Federal and contractor employees who manage requirements within DOE organizations. Challenges: Users often find it difficult to understand the history and context of different requirements documents used by the Department of Energy. This effort seeks to improve usability while offering more complete context for documents within the Directives Portal. Featured Actions: This effort will create a database that is easier to search, adopts commercial standards such as permalinks, and reduces processing time through software automation.

Stakeholder(s):

• DOE Office of Management


• Federal Employees: Key Customer Groups: Federal and contractor employees who manage requirements within DOE organizations.


• Federal Contractor Employees

Objective(s):

S 1.1: Feedback

S 1.1.1: Survey

S 1.1.2: Sandbox/Test

S 1.1.3: Contact Form

S 1.2: Best Practices

S 1.2.1: Broken Links

S 1.2.2: Customized Notifications

S 1.2.3: Database Organization

S 1.3: Metrics and Standards

S 1.3.1: Contact Form

S 1.3.2: Auto-Generation

S 1.4: Streamlining

S 1.4.1: Merging

S 1.4.2: Centralization

S 1.4.3: Directive Display

Content