4.2: Culture of Performance and Accountability

Cultivate a Culture of Performance and Accountability

Other Information:

To strengthen the Corporation’s performance and accountability, we will enhance our administrative and evaluation systems, fully utilize technology, and grow the value of national service dollars. In order to maintain reliable systems, we must will that they are: Effective, accurate, and secure; Automated and paperless; Aligned across all of the Corporation's programs; Streamlined to reduce both Corporation and grantee workloads; and, Geared towards meeting our customers' (including grantees, programs and participants) needs. We will conduct more targeted and in-depth monitoring and analysis of our grantee programmatic and fiscal performance. In order to achieve greater management effectiveness, we will fully integrate more rigorous performance metrics into management analyses and program operations, assessing and where necessary revamp systems for capturing, aggregating, and analyzing data that impact administrative operations and programs. We will better integrate and streamline grant-making functions and Trust operations to produce strong management results. Through efforts to increase investment in technological data management systems such as e-Grants, and capture data in one central and user-friendly location (the Data Warehouse), we will develop and sustain more valuable data that is readily and securely accessible. This will allow employees and partners to perform more efficiently and effectively. The Corporation also supports various forms of sustainability. Through strategic grant-making and more targeted capacity-building, we will provide local organizations with the tools to increase the current annual $380 million in non- Corporation funds annually leveraged to a total of $2.5 billion over the next five years. These resources will allow more Americans to serve, increasing the capacity of communities to meet critical local needs.

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