7.1: Virtual Government
[Institute] governance mechanisms to move beyond “gateways and sessions” to become an “on demand” service that is embedded
in the process itself.
Other Information:
Governance for Virtual Government -- Virtual Government will need these governance mechanisms to move beyond “gateways and
sessions” to become an “on demand” service that is embedded in the process itself. As service event participants converge
to deliver a service (considered here as a series of business processes delivering something of value to the citizen), they
need to know all the delivery aspects associated with the business process: its risks, dependencies, alignment to operating
state, and requirements for stakeholders/systems. These elements, collectively known as “business metadata,” provide a standardized
package of control information that will be required to effectively govern processes in a consistent and scalable way.
Indicator(s):
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