Documents/CEOGWP/6: Human Capital and Social Networking/6.5: Communities, Collaboration and Social Networking

6.5: Communities, Collaboration and Social Networking

[Use] networking to enhance feedback; improve skill-sets, efficiency and performance; enhance knowledge; and support information sharing.

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Government enterprise architects have a variety of forums for sharing information and practices. In the future, these interactions will occur in more functional areas and will be mostly virtual. Not only does networking enhance the feedback; it also tends to improve skill-sets, efficiency and performance. In many ways, social networking provides a form of mentoring that leads to knowledge enhancement. This technology supports information sharing, yet it also forms the basis for involving employees in the governance of their work. There are numerous future roles that will require professionals to interact and make decisions about the standards, capabilities, and rules of conduct that govern their work, among them health-care workers, pilots, weather experts, firefighters, police and law enforcement professionals, forensic specialists and others. These communities of workers will play an important part in enabling virtual government and CEOG.

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