6.2: Workplace Roles

Focus on program development and management, process improvement, problem-solving and solutions delivery.

Other Information:

Changing Workplace Roles – Increasing Collaboration -- As the Federal government takes advantage of automated and intelligent capabilities and services, government employees and supporting contractors will be freed from laborious and time-intensive tasks and enabled to focus on program development and management, process improvement, problem-solving and solutions delivery. Much of this activity occurs within collaborative social networks: Communities of Service that self-regulate and self-monitor participants. These social networks can be supported and enabled by a growing set of collaboration tools (decision support, wikis, blogs and others) that are evolving across the Internet. Cumulatively they are sometimes referred to as Web 2.0 and Gov 2.0.

Stakeholder(s):

• Government Employees


• Government Contractors

Indicator(s):

Indicator:1

Content