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[Document] five steps for leading a consumerization of enterprise IT effort that is focused specifically on empowering knowledge workers and middle managers. Other Information: Systems of Engagement in B2B Enterprises -- Here are five steps a CIO can lay out as a reasonable roadmap for leading a consumerization of enterprise IT effort that is focused specifically on empowering knowledge workers and middle managers negotiate the complexity of global supply and delivery chains in real time. These aren’t solutions; they are applicable uses of the new technology that can be controlled by taking the principles that AIIM developed in the world of systems of record and updating them to the new environment. Stakeholder(s): Objective(s):
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