Documents/R/Values


  • Value [1] Performance Management
    • What is Government Performance Management? Government performance management is an ongoing, systematic approach to improving results through fact-based decision making, continuous organizational learning and a focus on accountability. It helps you identify areas in need of improvement and enables you to focus your resources and policies to achieve improved results on services and programs for your citizens. It is results-oriented, community-focused and collaborative, allowing you to improve your organization's performance through collecting, measuring, analyzing and reporting on performance data.

  • Value [2] Measurement
    • Why Do It? There are many reasons to embrace government performance management. As Osborne & Gaebler so eloquently stated in their book Reinventing Government: * If you don't measure results, you can't tell success from failure. * If you can't see success, you can't reward it. * If you can't reward success, you're probably rewarding failure. * If you can't see success, you can't learn from it. * If you can't recognize failure, you can't correct it. * If you can demonstrate results, you can win public support.

  • Value [3] Success

  • Value [4] Rewards

  • Value [5] Learning

  • Value [6] Recognition

  • Value [7] Correction

  • Value [8] Demonstration

  • Value [9] Public Support