4.1: Assessment & Benchmarking

Understand strengths, gaps, and opportunities for intervention

Other Information:

Knowledge management is a change process, and the first step in the change is to determine the current status - to see what is already being done, what works well, where the barriers and gaps are, and where the strengths are. Purpose: The Knowledge Management Assessment and Benchmarking provides you with an understanding of the current strengths, gaps, and opportunities for intervention in order to introduce a fully operative Knowledge management Framework. It provides the basis for a route map guiding the organization in the initial steps of implementing Knowledge Management

Indicator(s):

Indicator:1

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