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Indicator: 5
[Output]
Measurements in/of Internet Domains
| Type |
Target |
Actual |
| StartDate |
|
|
| EndDate |
|
|
| Number |
|
1,489 |
| Description |
Unspecified |
In addition, the federal government is facing challenges in managing federal agency websites. For example, according to a
report published as part of the .gov Reform Initiative, 56 agencies reported maintaining 1,489 domains and an estimated 11,013
websites. The agencies acknowledged that by having fewer .gov domains, they could improve customer experience, promote consistency
in design, eliminate duplication and clutter, and improve search results, thus providing easier access to information. The
.gov Reform Initiative is aimed at addressing the state of federal websites by calling for agencies to improve customer service
and manage their web operations more efficiently. The use of these websites illustrates how the Internet is allowing the public
and government to access, deliver, and use services and information in ways that, while consistent with the goals of the E-Gov
Act, are more varied than envisioned when the act was enacted. As the Internet evolves, individuals increasingly access information
in multiple ways, such as through different search engines and links among sites. Altogether, these uses reflect a larger
and more integrated network, and less reliance on a single portal for accessing government information.
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