Documents/GAO-12-782/3: Internet Portal

3: Internet Portal

Establish a federal Internet portal to provide the public with consolidated access to government information and services.

Other Information:

Federal Internet Portal Has Provided Benefits, but Challenges Remain -- The E-Gov Act called for the establishment of a federal Internet portal to provide the public with consolidated access to government information and services from a single point, organized according to function, topic, and the needs of the public rather than agency jurisdiction. According to the act, to the extent practicable, the portal is to be designed and operated according to specific criteria. For example, the portal is to provide information and services directed to key groups (e.g., citizens, businesses, and other governments). It also is to make Internet-based services relevant to a given citizen activity available from a single point, and integrate information according to function or topic. Further, the portal is to consolidate access to federal information with Internet-based information and services provided by state, local, and tribal governments. Lastly, the act requires federal agency heads to support the efforts of GSA to develop, maintain, and promote an integrated Internet-based system of delivering federal government information and services to the public via the federal Internet portal.

Objective(s):