Evaluation 1.1.1: Information Usage

Assess the extent to which the consumer complaint and other information made available by the agency is used by staff and its law enforcement partners.

Other Information:

The FTC mines the complaint data and other information it collects to identify and target the most serious cases of fraud and deception and respond quickly to emerging problems. The agency also makes this information available to its law enforcement partners. Information sharing helps the agency coordinate its efforts to fight the many serious problems facing consumers. It also helps the agency leverage law enforcement resources, as other agencies who have access to the complaint data can take appropriate action to address consumer problems.

Stakeholder(s):

• FTC Staff


• FTC Law Enforcement Partners

Indicator(s):

Indicator:1

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