Step 4: Decision Making
Make the Investment Decision Other Information:
Using the results of the function and features checklist, change readiness evaluation checklist, and legacy and shared service
pricing comparison and analysis, the organization's leadership team determines whether or not to proceed with the transition
to a shared service. If a decision to transition to a shared service is made, then formalize a project team and proceed with
developing a project plan and negotiating the Service Level Agreement (SLA) and/or Interagency Agreement (IAA). Both business
and IT staff should participate in this effort. If the decision is made not to transition to a shared service, then document
the rationale for not proceeding or for deferring the transition.
Objective(s):
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