Documents/FITSSS/3: Strategy Implementation Plan/3.3: Shared Service Assessment & Benchmarks/Indicator:3

Indicator: 3

[Output]

Measurements in/of SLAs

Other Information:

Service Level Agreements (e.g., target service levels, "credits" provided to consumer when SLA levels are not maintained, customization of any mission-specific performance metrics)

Type Target Actual
StartDate
EndDate
Units
Description To be determined To be determined

Content